Class Cancellation Policy
The Craft Guild reserves the right to cancel, reschedule or combine any class or camp. Any class or camp not meeting the minimum enrollment requirements will be canceled. A full refund will be issued for any class or camp canceled by The Craft Guild. Classes are scheduled around all major holidays. Any other schedule changes will be discussed with the students by the instructors. For inclement weather closures the Craft Guild will follow the DISD.
Class Registration Policies
Please register as soon as possible since space is limited in many classes. This helps prevent any class cancellations due to less than minimum enrollment.
Payment is due in full upon enrollment.
A full refund will be issued for any class or lab canceled by The Craft Guild.
A refund will be issued up to two weeks before the beginning of any class or lab’s current session. Anything less than two weeks prior to the session start will incur a $15.00 refund fee per class.
No Refund will be given after the session has begun if the class has only met the minimum enrollment requirements. If the class made with more than the minimum, remaining classes may be refunded minus a $30.00 refund fee.
Written or email notification is required for withdrawal from any class. Failure to attend or verbal notification is not considered valid notification of withdrawal. Email request to info@craftguildofdallas.org
No refunds will be given for classes or labs missed for any reason not the responsibility of The Craft Guild or its instructors.
Classes or labs missed due to an instructor’s absence or inclement weather will have a make up class scheduled by the instructor. Classes or labs missed due to no fault of The Guild are not the responsibility of The Guild. Instructors will work with a student to allow them to make up a class or lab missed due to no fault of the instructor, but missed classes may not be carried over to the following sessions. These must be completed before the end of current session.
Memberships are not refundable.
Workshop Policies
Instructor workshops will be canceled one week prior to the beginning of the workshop if minimum enrollment is not met.
Visiting or 'Guest Artist' workshops will be canceled one month prior to the beginning of the workshop if minimum enrollment is not met.
Refunds for instructor workshops will be given up to two weeks prior to the workshop. Any withdrawal less than two weeks prior will incur a $15.00 refund fee. No Refunds will be given after the start date of the workshop.
Refunds for Guest Artist workshops will be given up to one month prior to the workshop. No refunds will be given less than one month before the beginning of the workshop unless there is a student on the wait list to fill the spot. If there is a replacement, a $30.00 refund fee will be charged.
Written or email notice, info@craftguildofdallas.org, is required for withdrawal from any workshop. Failure to attend or verbal notice is not considered valid notice of withdrawal.
Summer Camps
Thank you for registering for our summer camp program! We hope you and your child will have a great time with us. Here is our refund policy in case of cancellation:
If you cancel more than 30 days before the start of the program, we will refund 100% of your registration fee.
If you cancel between 14 and 30 days before the start of the program, we will refund 50% of your registration fee.
If you cancel less than 14 days before the start of the program, no refund will be provided.
We understand that unexpected circumstances can arise, and we will do our best to accommodate your needs. Please contact us as soon as possible at info@craftguildofdallas.org if you need to cancel or make any changes to your registration.
General Guild Policies
Minimum age for adult classes is 18 unless otherwise stated or with special permission from instructor.
No auditing of classes allowed.
Use of studios for commercial production work is not allowed.
The Craft Guild reserves the right to refuse enrollment or dismiss any student for behavior that is disruptive or offensive to instructors or other students.
Studio safety policies must be followed at all times.
Photographs are taken during classes and all events at The Craft Guild for use in advertising and use in Craft Guild publications, including the Craft Guild of Dallas website. Be aware that your image may appear on our website or social media. If you find this objectionable, please notify your instructor during the first class.
Craft Guild Memberships are non-refundable and may not be transferred to another individual.